For Colorado Borrowers Only
For Information About The Colorado Fair Debt Collection Practices Act, you can visit www.coag.gov/car
For New York Borrowers Only
If you are a New York customer, you may file complaints about your Servicer with the New York State Department of Financial Services or obtain further information from the department by calling the department’s Consumer Help Unit at 1-800-342-3736 or by visiting https://dfs.ny.gov/.
For Oregon Borrowers Only
Residential mortgage loan servicers are regulated by the Oregon Division of Financial Regulation. To file a complaint, call (888) 877-4894 or visit http://dfr.oregon.gov.
For Nevada Borrowers Only
This notice is provided in compliance with Nevada state law. You have the option to be added to our Internal Do Not Call List by following the instructions in the "To limit direct marketing contact" section. Nevada law mandates that we also furnish you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number – (702) 486-3132; email BCPINFO@ag.state.nv.us. Statebridge Company, P.O. Box 173313, Denver, CO 80217-3313; Phone number – 1-866-HOME-360.
For Vermont Borrowers Only
As per Vermont law, we refrain from sharing information collected about Vermont residents with companies outside our corporate family, except as permitted by law, such as with your consent or with other financial institutions under joint marketing agreements, or as necessary to service your accounts. We do not share information regarding your creditworthiness within our corporate family without your authorization or consent, but we may share information about transactions or experiences within our corporate family without your consent.
For California Borrowers Only
In accordance with California law, we do not share information collected about you with companies outside of Statebridge Company, unless permitted by law. For instance, we may share information with your consent, to service your accounts, or to provide rewards or benefits to which you are entitled. We will restrict sharing among our companies as required by California law.
For Texas Borrowers Only
COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO:
THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING
2601 NORTH LAMAR
AUSTIN, TX 78705
A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 877-276-5550.
A complaint form and instructions may be downloaded and printed from the Department’s website located at http://www.sml.texas.gov/or obtained from the department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email firstname.lastname@example.org.
For Washington Borrowers
NMLS® Consumer Access
A free service for consumers to confirm that Statebridge Company is authorized to conduct business in their state.